Based on the testimonies of survivors, victims’ families, emergency workers and city officials, Inside the Twin Towers opens with a glimpse of the everyday world of work and office life. It is easy to relate to Melanie de Vere, the 30-year-old British publishing executive helping to host a conference in the North Tower, and also with Stanley Praimnath, a banker devoted to his religion and family. We meet Hong Zhu, the broker who was caught up in the 1993 bombing of the World Trade Center, and Jan Demczur, the window cleaner who knows so many faces throughout the buildings.